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06 · Managed

Managed AI service: keeping your builds working, and getting more from them

It is easy to assume that a build will continue to work once it has been handed over. However, the AI models behind it change every few months, and each change can affect how it behaves. The Managed service provides that oversight: we monitor the builds we have handed over, re-test them when the tools change and, at the higher levels, continue to improve them.

Ask about the Managed service
Compare the levels

Whether you need it

Not necessarily. Every build comes with a user guide, a trained team and a named owner, and you may be content to run it yourselves. The Managed service is for businesses that would prefer Team Agentic to take on the monitoring and maintenance, or that want their builds to continue improving without commissioning a new project each time.

It covers builds that we have delivered – not tools built by others, nor the brand kits.

Three levels

Care

from £500 a month · 3-month minimum

For a single build that needs to keep performing as the tools change.

  • Monitoring against the handover health checks
  • Fixes when a fault occurs
  • Re-testing when AI tools change, using the build’s own tests
  • A short monthly record and a quarterly report against your starting point
  • Up to 5 hours of our time a month

Improve

from £1,000 a month · 3-month minimum

For up to 2 builds that work well and have scope to do more.

  • Everything in Care
  • 10 hours a month: maintenance first, then improvements ranked by value, in the order you agree
  • Unused hours roll over to the end of the next quarter

Partner

from £2,500 a month · 6-month minimum

For up to 4 builds, considered as a whole.

  • Everything in Improve
  • A build day each month to act on the decisions of the review
  • A quarterly review with your leadership team: results, progress and options for the next quarter

After the minimum term, any level continues on a monthly basis, with one month’s notice on either side.

Setting up the service

The service begins with a short written scope; it can be short because each build already has its own. We agree which builds are covered, who owns each one, how issues are raised and when reports are due. The health checks, tests and starting point are taken directly from the handover, so nothing needs to be set up again.

On your side, we will need a named owner for each build, the access agreed at handover and the figures for each quarterly report, collected in the same way as your starting point so that the comparison remains valid.

Questions about the Managed service

Not answered here? Email hello@teamagentic.co.uk and we will reply promptly.

What happens when an AI model changes?

We re-run the build’s tests on the new model, compare the results with those at handover and correct anything that has deteriorated. Your owner agrees any fix that changes how the build behaves.

How quickly do you respond?

On a best-efforts basis during UK working hours, Monday to Friday. We do not offer guaranteed response times or out-of-hours support.

Does it include new builds?

No. New builds are scoped separately. Improve and Partner cover improvements to your existing builds.

Can we change level?

Yes. Moving up a level, for example from Improve to Partner, is handled through a signed variation rather than a new scoping workshop.

Ask about the Managed service

Platforms we work with

The right AI platform for each build, licensed to you

We recommend the AI platform that suits each build, or use one you already have if it meets our minimum standards. Either way, you hold the licence, so the account and the data stay yours. The results arrive in your own email, files, CRM and finance systems, where your team can check them.

AI platforms

Business software

See the full list by category

Workplace Microsoft 365, Microsoft Teams, Google Workspace, Slack, Zoom, Notion, Miro

Files SharePoint & OneDrive, Google Drive, Dropbox, Box

CRM and sales HubSpot, Salesforce, Zoho, monday.com

Finance Xero, QuickBooks, Sage, Stripe, Power BI

Projects Asana, Trello, ClickUp, Jira, Confluence, Airtable

Customers and marketing Zendesk, Intercom, Mailchimp, Shopify, WooCommerce

Automation Zapier, Make, n8n

Product names and logos belong to their owners. We show them because we can work with these tools. It doesn’t mean we’re partners with, or endorsed by, any of them.

Next step

Begin with a free 20-minute call

Tell us which task is costing your team the most time, and we will discuss it with you, free of charge. You will receive a clear answer on whether we can help, and a sensible next step in either case. If you would like a more thorough assessment before deciding, the AI Quick Scan provides a 90-minute conversation about your business and a two-page summary of up to five opportunities, from £750 + VAT.

  • One of us will reply personally to arrange the call
  • No obligation and no subsequent sales sequence
  • We use your details only to arrange the call (privacy notice)